Get in Touch With Us

Got a question about one of the poker sites we cover, spotted something that needs updating, or just want to tell us we got it wrong? Here's how to get a message to the organicspark.com team and what happens once it lands in our inbox.

How to Reach Us

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected]

A quick summary of what your message is about helps us route it to the right person faster — for example, whether it relates to a specific operator review, a bonus term you think has changed, or something else entirely.

What We Can Help With

• Questions about our reviews — If you want more detail on how a particular real money poker site scored on rake, traffic, or payment methods, ask us directly.
• Corrections and updates — Operators change welcome bonuses, deposit methods, and licensing status regularly. If something on the site looks out of date, tell us and we will check it.
• State availability questions — Online poker regulation in the US runs state by state, not federally, so readers often ask whether a listed site accepts players from their state. Let us know your state and we'll point you to what we've verified.
• Feedback and topic suggestions — If there's an aspect of online poker sites you think we should cover in more depth — rakeback structures, mobile app quality, crypto deposits — we're open to hearing it.
• Partnership or editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. Commercial relationships never decide how a site is ranked; our methodology stays consistent regardless of who advertises with us.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we'll point you to appropriate support. You can also reach the National Council on Problem Gambling directly at 1-800-GAMBLER at any time, independent of contacting us.

A Word on What This Page Is Not

We're a review and comparison site, not a poker operator, and we don't hold player funds, process deposits, or run cashier support. If you have an account issue, a withdrawal delay, or a dispute with a specific site, that has to go through the operator's own customer support — we're not able to intervene on your behalf. What we can do is help you understand what to expect from a given site before you sign up, and flag it in our reviews if a pattern of complaints becomes clear over time.

We also don't accept messages meant to influence rankings in exchange for payment beyond the standard, disclosed affiliate arrangements described in our reviews. Our ratings reflect our own research into licensing, game traffic, bonus terms, and payment reliability, not who pays the most.

What Happens After You Write to Us

Every message is read by someone on our editorial team — there's no automated reply standing in for a real answer. Our target is a response within two working days, though this can stretch a little during particularly busy periods. If we need more information to answer properly, we'll ask before closing out your message.

Before You Get in Touch

A few things that help us help you:

1. Name the specific poker site your question relates to, if applicable.
2. Mention your state if you're asking about eligibility or availability.
3. Include a screenshot or link if you're flagging outdated bonus terms or pricing.
4. Let us know if your enquiry is time-sensitive, though we can't guarantee a faster turnaround.

Remember that real money poker is only available where you're of legal gambling age — 21 in most regulated states, with a small number setting the threshold at 18 — and only through sites licensed to operate in your state. Nothing on this site should be read as a promise of winnings; poker involves real financial risk, and no strategy or site removes that. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline is available around the clock at 1-800-GAMBLER.

Thanks for taking the time to read this far. Whatever the reason for writing in, we'll get back to you.